Privacy Policy

Effective Date: 15/07/2025

At Bitguardian.shop, your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website, services, and digital products.

🔍 1. Information We Collect

When you use Bitguardian.shop, we may collect the following types of information:

a. Personal Information

  • Full name

  • Email address

  • Billing and shipping address

  • Phone number (optional)

  • Purchase history

b. Payment Information

  • Credit/debit card or payment method details (processed securely through third-party gateways — we do not store payment information)

c. Technical & Usage Data

  • IP address

  • Browser type, device, and operating system

  • Referral URLs, time spent on pages, and site navigation behavior

  • Cookies and tracking technologies (for user experience & analytics)

🎯 2. How We Use Your Information

We use the information collected to:

  • Process orders and deliver digital products

  • Respond to customer inquiries or support requests

  • Improve site performance and product offerings

  • Send transactional emails (e.g., receipts, license delivery)

  • Provide marketing or promotional offers (with user consent)

  • Comply with legal and tax obligations

🔒 3. Data Protection & Security

We use industry-standard security protocols to protect your data:

  • SSL encryption

  • Secure server environments

  • Regular malware scanning and threat detection

  • Limited access to sensitive information

  • We never sell, rent, or trade your personal data

Your payment is processed through trusted third-party providers (e.g., Stripe, Razorpay, PayPal), and your full payment details are not stored on our servers.

🍪 4. Cookies & Tracking

We use cookies to:

  • Remember your preferences

  • Enable shopping cart functionality

  • Analyze website performance (via tools like Google Analytics)

You can control or delete cookies through your browser settings at any time.

📬 5. Email Communication

By placing an order or subscribing to updates, you may receive:

  • Order confirmations and license delivery emails

  • Customer service communications

  • Promotional offers and newsletters (you can opt-out anytime by clicking “unsubscribe” in the email)

🌎 6. Data Retention

We retain customer records as long as necessary:

  • To fulfill purchases

  • For customer support

  • For accounting or legal obligations

  • For marketing (until you unsubscribe)

🤝 7. Sharing Your Information

We do not sell or rent your data. We may share your information with:

  • Trusted service providers (e.g., payment processors, email delivery services)

  • Legal authorities (if required by law, fraud investigation, or court orders)

All third parties are vetted and comply with relevant privacy standards.

🇪🇺 8. GDPR & International Compliance

If you are in the European Union (EU) or UK, you have the right to:

  • Access or correct your data

  • Request data deletion (“Right to be Forgotten”)

  • Withdraw consent for marketing

  • Lodge complaints with your local Data Protection Authority

To exercise any of these rights, email us at support@bitguardian.shop.

🔄 9. Changes to This Policy

We may update this Privacy Policy from time to time. All updates will be posted on this page with a new effective date. Continued use of the site indicates your agreement to the revised terms.

📞 10. Contact Us

If you have questions or concerns about our Privacy Policy or how we handle your data, please reach out to:

📧 Email: support@bitguardian.shop

Bitguardian.shop is committed to transparency, privacy, and secure digital commerce.
Thank you for trusting us.